DOI: https://doi.org/10.9744/jmk.6.1.pp.%2072-81

PENGARUH PENERAPAN PERAN TOTAL QUALITY MANAGEMENT TERHADAP KUALITAS SUMBERDAYA MANUSIA

R. Andi Sularso, Murdijanto Murdijanto

Abstract


Some ways have been conducted to improve the quality of the human resources. One of them is to apply TQM.
The data used in this experiment was primary data obtained from the respondents. Coefficient of determination was used to examine the model fit. t-test had been used to examine the hyphoteses partially and F-test had been used to examine hypotheses secara simultaneously.
The result showed that the role of employee, role of leader, relation between leader and emplyoee, aspect of organization and aspect of environment were among variables that have a siqnificantly influence on the improvement of (1) theoretical ability; (2) technical ability; (3) conceptual ability; (4) moral ability; (5) technical skill (6) the quality of human resources.


Abstract in Bahasa Indonesia :

Telah banyak cara dilakukan untuk meningkatkan kualitas sumberdaya manusia tersebut, salah satunya adalah melalui penerapan TQM.
Data yang digunakan dalam penelitian ini adalah data primer yang diperoleh langsung dari responden. Untuk mengetahui ketepatan model yang digunakan, diuji dengan koefisien determinasi, pengujian Hipotesis secara parsial digunakan uji t dan pembuktian hipotesis secara bersama-sama digunakan uji F.
Berdasarkan pada analisis data diperoleh hasil sebagai berikut : variabel peran karyawan, variabel peran pimpinan, variabel hubungan pimpinan dan karyawan, variabel aspek organisasi dan variabel aspek lingkungan berpengaruh secara nyata terhadap peningkatan (1) kemampuan teoritis; (2) kemampuan teknis; (3) kemampuan konseptual; (4) kemampuan moral; (5) ketrampilan teknis; (6) kualitas sumberdaya manusia.

Kata kunci: Total Quality Management (TQM),Kualitas Sumber Daya Manusia (SDM).

Keywords


Total Quality Management, The Quality of Human Resources.

Full Text:

PDF


DOI: https://doi.org/10.9744/jmk.6.1.pp.%2072-81



The Journal is published by Faculty of Economics, Department of Management - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of Research, Technology and Higher Education of the Republic of Indonesia.

©All right reserved 2016.Jurnal Manajemen dan Kewirausahaan, ISSN: 1411-1438, e-ISSN: 2338-8234

web stats
View My Stats