DOI: https://doi.org/10.9744/jmk.1.1.pp.%2012-21

REENGINEERING PROSES BISNIS : TINJAUAN KONSEPTUAL DAN METODOLOGI

Lena Ellitan

Abstract


Business process reengineering is fundamental rethinking and radical redesign of an organization's business processes that leads the organization to achieve dramatic improvement in business performance. Many firms have successfully embraced this new innovation paradigm to achieve orders of magnitude improvements in cost, eficiency, quality and value. Even more firms are seeking opportunities to apply reengineering and methodologies to assist them in doing so.
The recognition of reengineering as a new management paradigm emerged in the 1990's, though it may be argued that the principle of reengineering has been applied well before then. The early 1990's saw world wide interest in reengineering. Consequently, many organizations have reported their first-cycle experiences in reengineering.
Reengineering practices in the period of the 1990's was largerly characterized by application to operational processes and emphasis on operational measure of time, cost, and quality. Quite recently, a more strategic flavor of reengineering has been advocated. One of the hopes of new thinking is that by trancending microscopic concern of operational strategy, it would help the organization derive significantly greater value out of the reengineering effort. This paper presents: 1. The concept of reengineering 2. Various problems in business process reengineering. 3. The rigorous methodology for organizing reengineering activities.


Abstract in Bahasa Indonesia :

Reengineering proses bisnis adalah pemikiran ulang fundamental dan disain ulang radikal suatu proses bisnis organisasi yang akan mengarahkan organisasi untuk mencapai peningkatan kinerja bisnis secara dramatis. Beberapa perusahaan telah menerapkan paradigma inovasi baru ini untuk mencapai berbagai perbaikan dalam biaya, kualitas, dan efisiensi. Bahkan makin banyak perusahaan yang mencari peluang untuk menerapkan proyek reengineering dan metodologi-metodologi yang membantu mereka dalam mencapai usaha-usaha perbaikan tersebut.
Pengakuan reengineering sebagai paradigma manajemen baru telah marak di tahun 1990-an, walaupun sebenarnya prinsip-prinsip reengineering telah lama diterapkan sebelumnya. Pada awal tahun 1990-an dunia bisnis semakin tertarik pada reengineering, sehingga beberapa perusahaan berbagai pengalaman mengenai siklus awal penerapan reengineering.
Praktik-praktik reengineering pada periode 1990-an, sebagian besar ditandai dengan aplikasi proses-proses operasional dan pengukuran operasional waktu, biaya, dan kualitas. Selanjutnya pengembangan proses strategik reengineering terus-menerus dilakukan. Salah satu harapan yang ingin diperoleh dari pemikiran baru tersebut adalah meninggalkan mikro menuju masalah yang lebih bersifat makro yang membantu menghasilkan nilai-nilai usaha reengineering yang jauh lebih besar. Tulisan ini akan menyajikan: 1. Konsep reengineering 2. Berbagai masalah dalam reengineering proses bisnis. 3. Metodologi untuk mengorganisasikan aktivitas reengineering.

Kata kunci : reengineering proses bisnis, konsep, problem, metodologi..

Keywords


reengineering process business, concepts, problems, methodology.

Full Text:

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DOI: https://doi.org/10.9744/jmk.1.1.pp.%2012-21



The Journal is published by Faculty of Economics, Department of Management - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of Research, Technology and Higher Education of the Republic of Indonesia.

©All right reserved 2016.Jurnal Manajemen dan Kewirausahaan, ISSN: 1411-1438, e-ISSN: 2338-8234

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