Table of Contents
Articles
| ANALISA PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DI LAUNDRY 5ASEC SURABAYA | |
| Ellys Cornelia S., Nancy Veronica S., Endo Wijaya Kartika, Thomas S. Kaihatu | 45-57 |
| PENGARUH LECTURER PERFORMANCE DAN SERVICE QUALITY TERHADAP QUALITY EDUCATION UNTUK MENINGKATKAN STUDENT SATISFACTION | |
| Adriana Aprilia | 58-66 |
| PAJAK ATAS JASA BIDANG PERHOTELAN | |
| Retnaningtyas Widuri | 67-71 |
| ANALISIS PERSEPSI EMPLOYEE EMPOWERMENT TERHADAP EMPLOYEE TURNOVER INTENTION DI HOTEL X, KUPANG, NUSA TENGGARA | |
| Deborah Christine Widjaja, Margarita Fulbertus, Fenny Kusuma D.W. | 72-84 |
The Journal is published by The Institute of Research & Community Outreach - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of National Education - Republic of Indonesia.





