Table of Contents
Articles
| ANALISIS KUALITAS LAYANAN TRAINEE PROGRAM MANAJEMEN PERHOTELAN UNIVERSITAS KRISTEN PETRA PADA INDUSTRI HOTEL BERBINTANG LIMA DI SURABAYA | Abstract PDF |
| Fransisca Andreani | pp. 57-69 |
| ANALISIS PERSEPSI PELANGGAN TERHADAP KUALITAS LAYANAN COFFEE SHOP ASING DAN COFFEE SHOP LOKAL | Abstract PDF |
| Marcus Remiasa, Yenny Lukman | pp. 70-79 |
| PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN: STUDI KASUS DEPARTEMEN FRONT OFFICE SURABAYA PLAZA HOTEL | Abstract PDF |
| Natalia Kosasih, Sri Budiani | pp. 80-88 |
| ANALISIS PENILAIAN KONSUMEN TERHADAP EKUITAS MEREK COFFEE SHOPS DI SURABAYA | Abstract PDF |
| Maya Widjaja, Serli Wijaya, Regina Jokom | pp. 89-101 |
| ANALISIS HARAPAN DAN PERSEPSI KONSUMEN TERHADAP DIMENSI WEBSITE HOTEL BINTANG LIMA DI SURABAYA | Abstract PDF |
| Evi Febrianti, Iwan Eko Setyawan, Sienny Thio | pp. 102-114 |
The Journal is published by The Institute of Research & Community Outreach - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of National Education - Republic of Indonesia.
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